Ground-Breaking Mobile Tools to Help Staff and Passengers
MApps (Mobile Application Suite) provides applications to rail staff which revolutionise manual and labour-intensive reporting processes. Additionally MApps can be used to provide journey information to passengers way beyond current capabilities
As MApps solutions are bespoke, the opportunities are virtually limitless. Each solution can be appropriately branded, and works across desktop and mobile devises for seamless integration.
These are some examples of MApps in the Network currently;
Delay Reporting
Enabling front-line staff to report reasons for sub threshold delays in real-time.
- Captures primary and secondary delay reasons, location, duration, unit and head-code.
- 2-way mobile to Control work-flow
- Auditable reporting
- Ask staff about delays from other sources, such as TRUST
Rail Live
- Reporting of punctuality on a route-wide or region-specific scale
- Flag short-formed services vs planned diagram
- Total percentage of short-formed services vs plan
- Ability to illustrate strengthened services
- Dynamic lookup for comparison to scheduled unit allocation
- Fully customisable for tolerance of what constitutes ‘short-forming’.